Shipping

Please note, the United States Postal Service (USPS) is experiencing delivery delays due to increased mail volume and some localized interruptions to delivery services.

Additionally, due to increased mail volume USPS is reporting some shipments are not being scanned which will result in inaccurate tracking information.

We apologize for the inconvenience this may cause and appreciate your patience as the USPS works to deliver your shipment.

Thank you for shopping at Israella and supporting our shop. Israella is proud to say we ship worldwide to accommodate all of our fashion babes. Shop Israella's business hours are Monday-Friday from 9-5pm (PST). Any orders placed after 5pm will be counted on the following business day. 

We offer Standard Shipping and Priority Shipping. All orders are processed within 1-5 business days. Standard ship time for U.S. orders is 3-5 business days depending on your location and the efficiency of your local post office. Priority Shipping ship time is 1-3 business days.

INTERNATIONAL SHIPPING

International ship time can vary between 1-6 weeks depending on your location and efficiency of your local post office. 

If incurred, be aware that you will need to cover any import charges when shipping to your destination. We do our best to deliver on time, however we cannot be held responsible for delays caused by the customs clearance of your destination country.

Delivery costs are nonrefundable. Refused shipments will incur a cost of the original delivery plus any return cost. International deliveries can take longer than anticipated so please be patient as your package makes it way to you. 

Once your order is placed, it cannot be canceled even if it hasn’t been shipped yet. Please refer to our Return Policy for more information.

Free shipping for U.S. Domestic orders over $100. (Subtotal)

Free shipping for International orders over $250 USD. (Subtotal)

For questions please email: shopisraella@gmail.com