Privacy policy
PRIVACY POLICY
Effective Date: June 20, 2026
Shop Israella ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, disclosed, and protected when you visit, use, or make a purchase from shopisraella.com (the "Site"), interact with our stores, subscribe to our marketing communications, or otherwise engage with our services.
By accessing or using our Site, you agree to the practices described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
Information You Provide
We may collect personal information that you voluntarily provide, including:
• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Order history
• Account login information
• Customer service communications
• Product reviews and feedback
• Information submitted through contests, surveys, promotions, or giveaways
• SMS marketing preferences
• Email marketing preferences
Information Collected Automatically
When you visit our Site, we may automatically collect certain information, including:
• IP address
• Browser type
• Device type
• Operating system
• Time zone
• Pages viewed
• Products viewed
• Referring websites
• Search terms
• Site interaction data
• Purchase activity
• Advertising engagement data
We collect this information using:
• Cookies
• Log files
• Web beacons
• Pixels
• Tags
• Analytics tools
• Session and persistent cookies
Information Collected In Store
When you shop in one of our retail locations, we may collect:
• Purchase history
• Contact information
• Loyalty or rewards information
• Returns and exchange records
• Customer service interactions
HOW WE USE YOUR INFORMATION
We use your information to:
• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Provide order confirmations and receipts
• Communicate with you regarding orders and customer service requests
• Prevent fraud and unauthorized transactions
• Improve our products and services
• Personalize your shopping experience
• Administer promotions, contests, and giveaways
• Maintain customer accounts
• Analyze Site performance and user behavior
• Comply with legal obligations
• Protect our rights and property
Marketing Communications
With your consent, we may use your information to:
• Send promotional emails
• Send marketing text messages
• Notify you about sales, promotions, and new arrivals
• Provide product recommendations
• Send event announcements and store updates
• Deliver loyalty and rewards program communications
SMS MARKETING
By providing your mobile phone number and opting in to receive text messages from Shop Israella, you expressly consent to receive recurring automated marketing and promotional text messages from Shop Israella at the phone number provided.
These messages may include:
• Promotional offers
• Product announcements
• New arrivals
• Sales and discounts
• Cart reminders
• Customer appreciation offers
• Event notifications
• Store updates
Consent is not a condition of purchase.
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message. After sending STOP, you will receive a confirmation message and will no longer receive marketing messages unless you opt in again.
For assistance, reply HELP or contact us using the information below.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent information will not be shared with any third parties except service providers that assist us in operating our messaging programs.
SHARING YOUR INFORMATION
We may share your information with trusted third parties that assist us in operating our business, including:
• Shopify
• Payment processors
• Shipping carriers
• Email marketing providers
• SMS marketing providers
• Analytics providers
• Advertising partners
• Customer service platforms
• Fraud prevention providers
These third parties may only access information necessary to perform services on our behalf.
Shopify
Our store is hosted on Shopify. You may learn more about Shopify's privacy practices at:
https://www.shopify.com/legal/privacy
Advertising and Analytics Partners
We may share information with advertising and analytics providers such as:
• Google
• Meta (Facebook and Instagram)
• TikTok
• Pinterest
• Klaviyo
• Postscript
• Other marketing and analytics platforms used by our business
LEGAL DISCLOSURES
We may disclose personal information when required to:
• Comply with laws or regulations
• Respond to subpoenas or legal requests
• Protect our rights and property
• Prevent fraud or illegal activity
• Protect the safety of our customers and employees
BEHAVIORAL ADVERTISING
We use cookies, pixels, and similar technologies to provide personalized advertisements and marketing communications.
These technologies may be used to:
• Measure advertising performance
• Retarget Site visitors
• Deliver personalized advertisements
• Analyze customer interests
• Improve marketing effectiveness
You may opt out through:
Facebook:
https://www.facebook.com/settings/?tab=ads
Google:
https://adssettings.google.com
Microsoft:
https://account.microsoft.com/privacy/ad-settings
Digital Advertising Alliance:
https://optout.aboutads.info
COOKIES
We use cookies and similar technologies to improve Site functionality and user experience.
Cookies help us:
• Remember your preferences
• Maintain shopping cart contents
• Analyze Site traffic
• Improve Site performance
• Deliver relevant advertisements
Most browsers allow you to manage cookie settings through browser preferences.
DO NOT TRACK
Our Site does not currently respond to Do Not Track signals from browsers.
DATA RETENTION
We retain personal information only as long as reasonably necessary to:
• Provide products and services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
When you place an order, we generally retain order information unless and until you request deletion where permitted by law.
DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no transmission over the Internet or electronic storage method can be guaranteed to be 100% secure.
YOUR PRIVACY RIGHTS
Depending on your state or country of residence, you may have rights regarding your personal information, including:
• Access
• Correction
• Deletion
• Data portability
• Restriction of processing
• Objection to processing
• Withdrawal of consent
To exercise these rights, contact us using the information provided below.
CALIFORNIA PRIVACY RIGHTS
California residents may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
• Right to know what personal information is collected
• Right to access personal information
• Right to correct inaccurate information
• Right to delete personal information
• Right to limit certain uses of sensitive information
• Right to non-discrimination for exercising privacy rights
To exercise these rights, please contact us.
NEVADA PRIVACY RIGHTS
Nevada residents may request that certain covered information not be sold. Although Shop Israella does not currently sell personal information as defined by Nevada law, Nevada residents may submit requests using the contact information below.
INTERNATIONAL USERS
If you access our Site from outside the United States, your information may be transferred to, stored, and processed in the United States where our servers and service providers are located.
CHILDREN'S PRIVACY
The Site is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take reasonable steps to delete it.
THIRD-PARTY LINKS
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect operational, legal, regulatory, or business changes.
Changes will become effective upon posting to this page. The updated Effective Date will indicate when revisions were made.
CONTACT US
If you have questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact us:
Shop Israella
Attn: Privacy Compliance Officer
3945 W. Cheyenne Ave #206
North Las Vegas, NV 89032
United States
Email: shopisraella@gmail.com
Website: shopisraella.com