Pre-order items may be exchanged or refunded only after your item has been shipped and received by you. You may not receive a refund or exchange a pre-order item before your item arrives to you.
Pre-order items take anywhere from approximately 2 weeks - 1 month. For questions regarding specific items, please contact us at ShopIsraella@gmail.com
Pairing In-Stock items with Pre-Order items will delay your In-Stock order. Place order separately for In-Stock Items.